mirror of
https://github.com/semantica-agi/semantica.git
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KaifAhmad1
03b84ab238
- Add essential open source files (CONTRIBUTING.md, CODE_OF_CONDUCT.md, SECURITY.md, CHANGELOG.md, CONTRIBUTORS.md) - Add GitHub issue and PR templates - Add CI/CD workflows (CI, docs, release, dependabot) - Add pre-commit hooks configuration - Add documentation enhancements (architecture, governance, contributing, community) - Add developer experience scripts (setup-dev, run-tests, format-code, check-code) - Add community features (SUPPORT.md, .all-contributorsrc) - Enhance README badges and project metadata - Update mkdocs.yml navigation structure
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3.4 KiB
Support
Need help with Semantica? You've come to the right place!
Getting Help
Documentation
Start with our comprehensive documentation:
- Getting Started - Quick start guide
- Concepts - Core concepts
- API Reference - Complete API docs
- Cookbook - Interactive tutorials
- FAQ - Frequently asked questions
Community Support
GitHub Discussions
Best for: General questions, feature discussions, and getting help
Discord
Best for: Real-time chat and quick questions
GitHub Issues
Best for: Bug reports and feature requests
Before Asking
- Check the documentation - Your question might already be answered
- Search existing issues - Someone might have asked the same question
- Review the cookbook - Examples might help
- Check the FAQ - Common questions are answered there
Reporting Issues
Bug Reports
Use our bug report template to report bugs.
Include:
- Clear description of the bug
- Steps to reproduce
- Expected vs actual behavior
- Environment details
- Error messages or logs
Feature Requests
Use our feature request template to suggest features.
Include:
- Problem statement
- Proposed solution
- Use cases
- Impact assessment
Security Issues
Do NOT create a public issue for security vulnerabilities.
Instead:
- Email: semantica-dev@users.noreply.github.com
- Subject: [SECURITY] Brief description
- See Security Policy for details
Commercial Support
For enterprise support, custom development, or consulting:
- Email: semantica-dev@users.noreply.github.com
- Subject: [ENTERPRISE] Your request
Response Times
- Community Support: Best effort (volunteer-based)
- Bug Reports: Initial response within 48 hours
- Security Issues: Response within 24 hours
- Enterprise: Contact for SLA details
Resources
Learning
Community
Development
FAQ
See our FAQ for answers to common questions.
Still Need Help?
If you've tried the above and still need help:
- Ask in GitHub Discussions - Community members are happy to help
- Join Discord - Real-time support
- Open an issue - For bugs or feature requests
- Email - For private matters or enterprise support
We're here to help! Don't hesitate to reach out. 🚀