docs: Add comprehensive open source project improvements

- Add essential open source files (CONTRIBUTING.md, CODE_OF_CONDUCT.md, SECURITY.md, CHANGELOG.md, CONTRIBUTORS.md)
- Add GitHub issue and PR templates
- Add CI/CD workflows (CI, docs, release, dependabot)
- Add pre-commit hooks configuration
- Add documentation enhancements (architecture, governance, contributing, community)
- Add developer experience scripts (setup-dev, run-tests, format-code, check-code)
- Add community features (SUPPORT.md, .all-contributorsrc)
- Enhance README badges and project metadata
- Update mkdocs.yml navigation structure

SUPPORT.md

@@ -0,0 +1,130 @@
+# Support
+
+Need help with Semantica? You've come to the right place!
+
+## Getting Help
+
+### Documentation
+
+Start with our comprehensive documentation:
+
+- [Getting Started](docs/getting-started.md) - Quick start guide
+- [Concepts](docs/concepts.md) - Core concepts
+- [API Reference](docs/reference/core.md) - Complete API docs
+- [Cookbook](docs/cookbook.md) - Interactive tutorials
+- [FAQ](docs/faq.md) - Frequently asked questions
+
+### Community Support
+
+#### GitHub Discussions
+
+**Best for**: General questions, feature discussions, and getting help
+
+- [Ask a question](https://github.com/Hawksight-AI/semantica/discussions/new?category=q-a)
+- [Browse discussions](https://github.com/Hawksight-AI/semantica/discussions)
+
+#### Discord
+
+**Best for**: Real-time chat and quick questions
+
+- [Join Discord](https://discord.gg/semantica)
+
+#### GitHub Issues
+
+**Best for**: Bug reports and feature requests
+
+- [Report a bug](https://github.com/Hawksight-AI/semantica/issues/new?template=bug_report.md)
+- [Request a feature](https://github.com/Hawksight-AI/semantica/issues/new?template=feature_request.md)
+
+### Before Asking
+
+1. **Check the documentation** - Your question might already be answered
+2. **Search existing issues** - Someone might have asked the same question
+3. **Review the cookbook** - Examples might help
+4. **Check the FAQ** - Common questions are answered there
+
+## Reporting Issues
+
+### Bug Reports
+
+Use our [bug report template](https://github.com/Hawksight-AI/semantica/issues/new?template=bug_report.md) to report bugs.
+
+Include:
+- Clear description of the bug
+- Steps to reproduce
+- Expected vs actual behavior
+- Environment details
+- Error messages or logs
+
+### Feature Requests
+
+Use our [feature request template](https://github.com/Hawksight-AI/semantica/issues/new?template=feature_request.md) to suggest features.
+
+Include:
+- Problem statement
+- Proposed solution
+- Use cases
+- Impact assessment
+
+### Security Issues
+
+**Do NOT** create a public issue for security vulnerabilities.
+
+Instead:
+- Email: semantica-dev@users.noreply.github.com
+- Subject: [SECURITY] Brief description
+- See [Security Policy](SECURITY.md) for details
+
+## Commercial Support
+
+For enterprise support, custom development, or consulting:
+
+- **Email**: semantica-dev@users.noreply.github.com
+- **Subject**: [ENTERPRISE] Your request
+
+## Response Times
+
+- **Community Support**: Best effort (volunteer-based)
+- **Bug Reports**: Initial response within 48 hours
+- **Security Issues**: Response within 24 hours
+- **Enterprise**: Contact for SLA details
+
+## Resources
+
+### Learning
+
+- [Documentation](https://semantica.readthedocs.io/)
+- [Cookbook Tutorials](docs/cookbook.md)
+- [Code Examples](docs/examples.md)
+- [Use Cases](docs/use-cases.md)
+
+### Community
+
+- [Contributing Guide](CONTRIBUTING.md)
+- [Code of Conduct](CODE_OF_CONDUCT.md)
+- [Community Guidelines](docs/community.md)
+- [Contributors](CONTRIBUTORS.md)
+
+### Development
+
+- [Architecture](docs/architecture.md)
+- [Governance](docs/governance.md)
+- [Roadmap](README.md#roadmap)
+
+## FAQ
+
+See our [FAQ](docs/faq.md) for answers to common questions.
+
+## Still Need Help?
+
+If you've tried the above and still need help:
+
+1. **Ask in GitHub Discussions** - Community members are happy to help
+2. **Join Discord** - Real-time support
+3. **Open an issue** - For bugs or feature requests
+4. **Email** - For private matters or enterprise support
+
+---
+
+**We're here to help!** Don't hesitate to reach out. 🚀
+