Files
semantica/SUPPORT.md
T
Mohd KaifandClaude Sonnet 4.6 e8d0d7a2cf feat: add 105 real-world context graph tests + update Discord link (#365)
- Add tests/test_030_context_graph_realworld_extended.py (105 tests, 0 failed)
  - ContextGraph advanced methods: analyze_decision_influence,
    get_decision_insights, trace_decision_causality,
    enforce_decision_policy, find_precedents_by_scenario
  - Research paper citation KG (arXiv provenance: Transformer, BERT,
    GPT-3, GPT-4, LLaMA, PaLM — source URLs as entity provenance)
  - E-commerce KG with pricing / supply-chain causal decision chains
  - GraphBuilderWithProvenance with GitHub + arXiv web-sourced data
  - AlgorithmTrackerWithProvenance: all 10 methods incl. 9 domain-specific
    ones added in 0.3.0-alpha (track_cross_domain_similarity, etc.)
  - Parquet export: entities, relationships, full KG, all codecs (PR #343)
  - ArangoDB AQL export: INSERT content, custom collections (PR #342)
  - Deduplication v2: two-stage prefilter, phonetic blocking, hybrid_v2,
    budget limiting (PR #339); semantic rel dedup v2 (PR #340)
  - AgentMemory: store, retrieve, statistics, conversation history
  - Full E2E workflow: build → decisions → influence → export → dedup
  - Multi-domain precedent search (SEC EDGAR, AMA, M&A news sources)
  - Graph serialization round-trips (research, ecommerce, GitHub domains)
  - Incremental/delta processing simulation (PR #349)
  - All 190 tests (85 existing + 105 new) pass, 0 failed

- Fix Discord invite link — replace expiring links with permanent invite
  across all docs and GitHub files:
  Old: discord.gg/N7WmAuDH, discord.gg/ggb7vWeP
  New: discord.gg/sV34vps5hH (never-expire, unlimited invites)
  Files: README.md, CONTRIBUTING.md, CONTRIBUTORS.md, SUPPORT.md,
         .github/SUPPORT.md, docs/index.md, docs/getting-started.md,
         docs/CodeExamples.md, docs/reference/provenance.md,
         semantica/change_management/change_management_usage.md

Co-authored-by: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-10 00:00:44 +05:30

131 lines
3.4 KiB
Markdown

# Support
Need help with Semantica? You've come to the right place!
## Getting Help
### Documentation
Start with our comprehensive documentation:
- [Getting Started](docs/getting-started.md) - Quick start guide
- [Concepts](docs/concepts.md) - Core concepts
- [API Reference](docs/reference/core.md) - Complete API docs
- [Cookbook](docs/cookbook.md) - Interactive tutorials
- [FAQ](docs/faq.md) - Frequently asked questions
### Community Support
#### GitHub Discussions
**Best for**: General questions, feature discussions, and getting help
- [Ask a question](https://github.com/Hawksight-AI/semantica/discussions/new?category=q-a)
- [Browse discussions](https://github.com/Hawksight-AI/semantica/discussions)
#### Discord
**Best for**: Real-time chat and quick questions
- [Join Discord](https://discord.gg/sV34vps5hH)
#### GitHub Issues
**Best for**: Bug reports and feature requests
- [Report a bug](https://github.com/Hawksight-AI/semantica/issues/new?template=bug_report.md)
- [Request a feature](https://github.com/Hawksight-AI/semantica/issues/new?template=feature_request.md)
### Before Asking
1. **Check the documentation** - Your question might already be answered
2. **Search existing issues** - Someone might have asked the same question
3. **Review the cookbook** - Examples might help
4. **Check the FAQ** - Common questions are answered there
## Reporting Issues
### Bug Reports
Use our [bug report template](https://github.com/Hawksight-AI/semantica/issues/new?template=bug_report.md) to report bugs.
Include:
- Clear description of the bug
- Steps to reproduce
- Expected vs actual behavior
- Environment details
- Error messages or logs
### Feature Requests
Use our [feature request template](https://github.com/Hawksight-AI/semantica/issues/new?template=feature_request.md) to suggest features.
Include:
- Problem statement
- Proposed solution
- Use cases
- Impact assessment
### Security Issues
**Do NOT** create a public issue for security vulnerabilities.
Instead:
- Email: semantica-dev@users.noreply.github.com
- Subject: [SECURITY] Brief description
- See [Security Policy](SECURITY.md) for details
## Commercial Support
For enterprise support, custom development, or consulting:
- **Email**: semantica-dev@users.noreply.github.com
- **Subject**: [ENTERPRISE] Your request
## Response Times
- **Community Support**: Best effort (volunteer-based)
- **Bug Reports**: Initial response within 48 hours
- **Security Issues**: Response within 24 hours
- **Enterprise**: Contact for SLA details
## Resources
### Learning
- [Documentation](https://semantica.readthedocs.io/)
- [Cookbook Tutorials](docs/cookbook.md)
- [Code Examples](docs/examples.md)
- [Use Cases](docs/use-cases.md)
### Community
- [Contributing Guide](CONTRIBUTING.md)
- [Code of Conduct](CODE_OF_CONDUCT.md)
- [Community Guidelines](docs/community.md)
- [Contributors](CONTRIBUTORS.md)
### Development
- [Architecture](docs/architecture.md)
- [Governance](docs/governance.md)
- [Roadmap](README.md#roadmap)
## FAQ
See our [FAQ](docs/faq.md) for answers to common questions.
## Still Need Help?
If you've tried the above and still need help:
1. **Ask in GitHub Discussions** - Community members are happy to help
2. **Join Discord** - Real-time support
3. **Open an issue** - For bugs or feature requests
4. **Email** - For private matters or enterprise support
---
**We're here to help!** Don't hesitate to reach out. 🚀